Know which boards are shopping for a new manager.
RelayLine reads the board email, meeting invites and call recaps your managers already share, and flags associations that are cooling off, with the reason in plain language.
What RelayLine watches for.
New names on board threads
A new treasurer, an attorney or an outside vendor starts appearing on routine requests. RelayLine notices new people on the client’s side once a relationship has some history.
“We’ve been getting quotes”
When a board member mentions other management companies on a call, RelayLine quotes it word for word, checked against the transcript, and caps the score.
The monthly check-in stops happening
Recurring board meetings are tracked, so a cancelled or skipped meeting stands out, and it matters more when the board cancels than when you do.
The reserve study is eight days late
Promises from calls and email, like a revised budget or a vendor bid, are logged with a due date and lower the score when they slip.
How property managers set it up
One capture address per client. No inbox access, no bot on your calls, and nothing for clients to install.
- CC the association’s capture address on board email, or forward threads when it’s easier.
- Add it to board meeting invites, or connect your calendar once.
- Forward the AI recap or transcript after board calls.